Hoopla update graphic

2025 Hoopla Changes

August 14, 2025

Bridges Library System member libraries are committed to fiscal responsibility and ensuring sustainable services for all patrons. In response to the growing demand for digital materials both at libraries and throughout the library system, there have been comprehensive reviews of digital borrowing trends and budget analyses. 

Member libraries are focusing funding on the continued development of our robust digital collections within the Libby app, which includes access to digital books, audiobooks, and magazines. All member libraries will be discontinuing the hoopla service. There will be staggered end dates from October 2025 – January 2026, please contact your member library for your hoopla end date.

It was determined that hoopla’s pay-per-checkout model has become unsustainable, consuming a disproportionate share of resources while serving a limited percentage of patrons. By focusing on the Libby app, we aim to continue delivering high-quality digital content effectively to a wider audience without compromising the sustainability of library resources. 

We appreciate your understanding and want to assure you that our member libraries’ commitment to providing excellent digital services remains a priority. We encourage patrons to explore ebooks, audiobooks, and magazines through the Libby app. Additionally, patrons are invited to explore other digital resources available with your CAFÉ library card. 

For any questions or assistance in accessing our digital resources, please do not hesitate to contact your member library.

Bridges Library System – Serving the libraries of Waukesha & Jefferson Counties